Frequent questions

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1. WHAT IS THE  ORDER SCHEDULE?

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• Monday-Saturday

• between 9 am- 9pm

• Orders released until 13.30 will be shipped the current day.

• Orders placed after 13.30 will be shipped the next day .

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2. WHAT APPROPRIATE PAYMENT METHODS?

 CASH (the  value of the house receipt plus the delivery fee)

 CARD (the  value of the house receipt plus the delivery fee)

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3. WHERE DO YOU DELIVER?

Throughout Cluj, Floresti, Faget.

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4. WHAT IS THE DELIVERY TAX?

• LESS THAN 200 RON - 20 RON. 

• OVER 200 RON - 10% of the value of the receipt.

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5. DO YOU HAVE THE POSSIBILITY TO RETURN PRODUCTS?

YES , in the following cases:

• Products are damaged..

• I'm not in line with my order.

 The products must be checked at the time of delivery. Any subsequent complaints are not considered.

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6. WHEN DO I PAY?

The payment is made at the time of delivery, if payed in cash, or when the order is placed, if payed by card. 

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